Emma Boston

You'll receive a shipping confirmation email once your order has been shipped. You can click on the tracking link in the email to view the updated status of your package.

Our size guide is a general guideline for recommending what size we think is best, but keep in mind that some pieces might fit differently depending on the styles, such as oversized sweatshirts and T-shirts which run bigger than the general guidelines. If you have any questions about specific measurements please contact us so we can make sure you're satisfied with your decision.

Emma boston is not responsible for any failed delivery attempt caused by negligent behavior of customers. Negligence includes but is not limited to, refusal of shipment confirmation and incorrect consignee's information (such as order address, contact number, or consignee's name). In this case, we are unable to file a refund for you.

We accept Visa, MasterCard, American Express, Maestro, Google Pay, Shop Pay Apple Pay.

You have a maximum of 30 days from the date you've received all your purchased items in the same order to submit the return request.

Please contact us ASAP. Email us with your order number, detailed information and provide pictures regarding the problem if necessary.

We will process your refund within 5 business days after we receive your return and refunds will be issued to the original method of payment. You'll receive an email to confirm once the return has been completed.